ROG Ally X driver rollback is useful when the 2024 RC72LA begins crashing, losing Wi-Fi, showing graphics glitches or failing to detect controls immediately after a driver update. The safest sequence is to identify the affected device, use Windows’ built-in rollback if available, and reinstall only a matching ASUS package when necessary. Record the current driver version and prepare a recovery path before you begin. The steps below show when Device Manager can undo a recent change, when that button is unavailable, and how to avoid mixing Ally model packages.
Confirm that the update actually caused the problem
Record the first time the issue occurred and compare with Settings > Windows Update > Update history and Armoury Crate SE > Settings > Update Center. A game patch, Windows cumulative update, firmware change or failed storage drive can coincide with an unrelated driver update. In Device Manager, open the suspected device’s Properties > Driver and write down Driver Provider, Driver Date, and Driver Version before touching anything.
The RC72LA support page lists AMD Graphics Driver V32.0.31007.6002 (June 29, 2026) and V32.0.23027.3001 (March 24, 2026) as distinct dated graphics releases as of October 30, 2026. Those are examples of model-specific packages—not a recommendation to install the older one blindly. Likewise, Wi-Fi packages on the same page can target hardware variants or Windows releases. Match the installed device by hardware ID when the support page lists multiple candidates.
Roll back a driver through Windows Device Manager
- Plug in AC power, save open work and create a restore point if Windows permits. Do not start an update while a game or BIOS flash is running.
- Right-click Start > Device Manager. Expand the relevant category: Display adapters for AMD Radeon graphics, Network adapters for Wi-Fi, or the appropriate reader/controller category for another problem.
- Right-click the exact device > Properties > Driver > Roll Back Driver. Confirm the previous version matches your intended rollback. Provide the reason when Windows asks.
- Restart the Ally X and retest the original symptom in the same game, network or device scenario. Compare Windows’s driver version after the reboot, not only whether the rollback wizard said it completed.
If Roll Back Driver is gray, Windows may not have retained a prior driver version. That is not evidence that the device is broken. Avoid forcing an incompatible generic package merely to create a previous-driver slot.
Reinstall a verified RC72LA driver when rollback is unavailable
From ASUS’s ROG Ally X (2024) RC72LA support page, select Windows 11 64-bit and choose the matching hardware category. Confirm model, version, package type and hardware compatibility. Download the package and, where shown, compare its published SHA-256 against the downloaded file. Disconnect from the internet temporarily only if Windows Update repeatedly overwrites the desired version and you have a plan to reconnect immediately after finishing.
Use the installer supplied by ASUS. For a driver without its own installer, Windows may allow Device Manager > Update driver > Browse my computer for drivers and the extracted driver’s .inf directory, but choose that route only if the package documentation supports it. Never point Windows at an unrelated graphics archive or manually delete system files from System32. Do not install AMD desktop graphics packages on the handheld just because the silicon shares an architecture.
Validate the rollback and prevent unintended replacement
Once the previous working driver is installed, test the original problem over at least two reproducible runs. If a Windows update reintroduces the issue, inspect update history, use supported Windows update pause controls briefly when justified, and check for a corrected ASUS release. Keep security updates current; permanently disabling Windows Update creates unrelated risk.
Driver version record: Capture the affected device’s hardware ID, provider, old version, new version, ASUS RC72LA package name and the exact failure before changing software. After restarting, check the Properties > Driver tab again: if the version is unchanged, the “rollback” did not take, even if the installer said success. If the version changed and the fault disappears twice under the original conditions, stop; do not downgrade unrelated components.
If Windows Update installs a newer device driver again, document the date and version of that replacement. Microsoft’s enterprise Windows driver update policies do not themselves perform a rollback; use a supported device-level rollback or a confirmed ASUS package and escalate a recurring replacement rather than recommending permanent disconnection from security updates.
If multiple graphics versions fail, use Event Viewer > Windows Logs > System and look for the actual failure timestamp; a display reset, game crash and machine power loss are not interchangeable diagnoses. If graphics rollback fixes only a game-specific problem, the root cause may be a game driver regression rather than a faulty APU. Contact ASUS with version numbers, reproduction steps and crash records when several official packages fail.
Rollback pitfalls worth avoiding
| Situation | Avoid | Prefer |
|---|---|---|
| Black screen after driver install | Blindly deleting driver folders | Enter Windows recovery/safe path, then official supported driver |
| Wi-Fi missing after update | Installing every listed network driver | Identify adapter hardware ID and restore matching ASUS package |
| Gamepad mappings changed | Reflashing BIOS | Check Armoury control mode and MCU/update history |
| SD card reader vanished | Formatting the card | Device Manager detection and correct reader package |
| Windows reports ‘best driver installed’ | Assuming compatibility is verified | Compare actual version to ASUS support documentation |
Do not run third-party driver-updater utilities that promise universal optimizations. They may install desktop-only, wrong-platform or uncertified packages and can obscure which change caused the regression. A system restore point does not guarantee all driver and firmware state will revert; firmware updates require separate vendor-approved handling.
Check driver versions before rolling back
Windows Device Manager: Free built-in rollback and driver information tool. ASUS RC72LA Driver & Tools: Free model-specific release packages and hashes where provided. Windows Event Viewer: Built-in diagnostics to correlate crashes with driver updates.
Use a version-controlled rollback rather than a blind downgrade
On RC72LA, the ASUS support page identifies actual package versions, release dates, operating-system requirements and, for some downloads, SHA-256 checksums. Write down the currently installed driver version before touching Device Manager. Windows Roll Back Driver may be unavailable if its previous-driver files were removed; an unavailable button does not mean an older compatible package is impossible to install. If you download a vendor installer, verify that its device list includes the relevant hardware ID and that the Windows version matches your system. A rollback is successful only if the failure disappears in a repeatable test and the resulting driver version matches the intended package; record both outcomes before updating again.
Why uninstalling a driver is not equivalent to rolling back
Microsoft warns that Uninstall device can cause Windows to rediscover the hardware and reinstall the same driver immediately or after restart. If Roll Back Driver is unavailable, first save a verified RC72LA replacement package locally and confirm you have a working keyboard, touchscreen and network fallback. Removing the device or deleting its Driver Store package is a separate, higher-risk step, not a prerequisite for a routine rollback. In particular, do not run a blanket pnputil driver-store deletion command on the Ally X: Microsoft notes that a device can become unusable if no matching driver remains. Reinstall a compatible ASUS driver and retest before considering deeper cleanup, keeping Windows Update and the PC security baseline in mind.
Document the installed driver before and after a rollback
From Device Manager, open the affected device’s Properties > Driver tab and capture Driver Provider, Driver Date and Driver Version before touching it. Use Roll Back Driver only when it is available and the problem followed a recent update. Microsoft documents that the button may be unavailable when the earlier package is not retained; in that case, obtain a model-matched RC72LA package from ASUS rather than selecting the first device driver found on a download site.
After rebooting, verify the provider and version again and reproduce the exact fault. If Windows Update replaces the chosen driver immediately, check update history and the specific device/driver being offered before trying an approved temporary pause or managed driver policy; avoid permanently disabling all system security or updates. Keep a note of the rollback package so the machine can return to the stable version if an alternative fails.
Stop once the correct driver restores stability
A successful ROG Ally X driver rollback begins with the exact problem device and a recorded old/new version. Use Roll Back Driver first where available, then a matching official RC72LA package if Windows has no prior copy. Test the same failure scenario after restarting and stop once stability returns—there is no prize for updating every driver in one session.
